Castle In the Sky

Every kit contains pre-cut precision wooden pieces, pre-painted details for authentic textures, illustrated step-by-step instructions, LED lighting components (where applicable), and all specialty materials needed to bring your miniature world to life. Due to international shipping regulations, glue and batteries are excluded - but we'll guide you to the perfect adhesive solution!

Your order may arrive in multiple packages if:

• Items ship from different warehouses (USA/UK/AUS...)
• Large orders require separate boxes

But don't worry! You'll receive:

• Individual tracking numbers
• Shipping notifications for each package
• Priority consolidation when possible

Absolutely! Our kits are designed for crafters at all levels. Each comes with:

• Color-coded components for easy identification
• Illustrated instructions with magnified detail views
  New to miniatures? Try our "Beginner Level" starter kit - we're always happy to recommend the perfect entry point!

Building times range from 3-20 magical hours depending on:

• Kit complexity
• Your preferred pace (many enjoy spreading over cozy weekends)
• Optional detailing like custom painting
  Most crafters tell us the process is wonderfully relaxing - pour some tea, play soft music, and watch your tiny world come alive!

Some of our kits do not require liquid glue, as they include double-sided tapes or stickers inside the package. When your kit does call for glue, we recommend using clear craft adhesives:

• Alcohol-based glue — dries quickly and provides a very strong hold, ideal for delicate miniature assembly.
• White PVA glue — works best for bonding paper and wooden pieces, offering a clean and reliable finish.
  These options ensure your miniature stays sturdy and neat throughout the build.

We triple-check kits before shipping, but if anything's miss:

• Email info@missiron.com within 30 days
• Include photos and your order number
• We'll ship replacements within 3 days!
  Your satisfaction is our craftsmanship promise.

If a part is accidentally damaged during the assembly process, please contact our customer support team for assistance.(info@missiron.com)

When contacting us, kindly provide:

• Your order number
• The part number(s) that need to be replaced
  

Our team will review your request and confirm availability and any applicable cost based on the part type and quantity.

For small quantities, replacement parts may be provided free of charge, with only the shipping cost applied.

For larger quantities or special parts, the cost will be confirmed by our support team.

Once confirmed, you can place an order using our Replacement Parts Service link.

The unit price is 1 (in your local currency) — please select the quantity according to the confirmed amount.

Example:

If the confirmed cost is 5, please select quantity 5.

After the order is placed, the replacement parts will be shipped as soon as possible.

After processing (2-3 business days):

• → You'll receive tracking via email
• → Check real-time updates on our [Tracking Page]
• → International orders may take 7-15 business days
  Can't find your updates? Reply to your order confirmation - we'll personally investigate!